Front Office Manager / Junior Branch Manager

We are Sixt! For over 100 years we have shown what moves us in more than 100 countries around the world! We rent and lease cars, which are like us: fast, modern and known worldwide. But we are much more than that. We are an internationally expanding mobility service provider. We are one of the market leaders, a facilitator of progress. We love our jobs – as well as our customers! We are innovators, who develop our own ideas in order to react faster than the market. We are both a family and a company. We reward performance. We are glad to work with people who assume responsibilities. We live the story of free-spirited businesspeople– day in and day out. We are doers. Moreover, we are eager to find people who may find their place here, recognizing that we offer a challenging and attractive workplace. We are Sixt! We are looking for a Front Office Manager / Junior Branch Managers to reinforce our branch at the airport in Brussels!

Key Tasks and Responsibilities

  • You provide exemplary customer service and issue resolution
  • You are responsible for the customer excitement and sales performance of the branch
  • You manage personnel and their development
  • You actively participate in the training, coaching, motivating, and mentoring of your employees (for example in weekly staff meetings)
  • You are responsible for coordinating and optimizing all processes in the branch
  • You ensure a high level of customer satisfaction whilst adhering to our service standards
  • You manage the day-to-day business in your branch
  • You handle or assist in the resolution of customer service issues/handling complaints

Your Qualities

  • You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact
  • Strong motivation and organizational skills with the ability to multi-task
  • You have strong leadership skills
  • Must have excellent supervisory and strong communication skills
  • Exceptional interpersonal skills required
  • You have exceptional English skills, added up with Dutch and French skills
  • You hold a valid driver's licence that allows you to drive in Belgium

Why Choose Sixt?

We offer autonomous work with high responsibility, an excellent foundation for a career within the Sixt group. And we offer a varied job with lots of training! Salary plus bonus/commission, mealvouchers, insurances... Domestic and International professional growth opportunities!

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