Call Center Agent (m/f/d) - UK Customer Care

Do you like working closely with the customer to provide the best service possible? We are currently looking for convincing and competent English speaking Customer Service Agent (m/f/d). Your Role: You answer all Incoming inquires of our UK customers regarding their booking, complaints and invoices. Interested? Apply now! Ideally you are experienced in working as a Customer Service or Call Center Agent (m/f/d) or within another role in the service and support, customer care or reservation sector. Have no relevant professional experience? No problem, apply if you speak English fluently and start with us as a newcomer. You will begin your new job with a 3-week, paid familiarization phase where you will learn everything you need to get started in customer service. In addition, we will provide an above-average compensation plus a performance-based bonus. Sounds interesting? Then become part of our team! Questions? Feel free to call me: 0381 8070 5420

Key Tasks and Responsibilities

  • You answer all incoming inquires of our UK customers
  • You provide advice to the requests of our customers regarding complaints and their invoices
  • You work very close with other departments to provide the best possible customer service
  • You work in a fixed shift and only on working days
  • You start with a paid familiarization phase

Your Qualities

  • You are fluent in English (written & spoken). An additional language like German or another language skill would be an advantage
  • You have already experience in customer service and enjoy the contact with customers and work reliably, independently and highly customer-orientated
  • You have an excellent and comprehensive verbal expression
  • You like to work in international teams and appreciate the exchange with colleagues

Why Choose Sixt?

▶ ABOVE AVERAGE SALARY: Our employees (m/f/d) receive above-average compensation + performance-based bonus ▶ APPRECIATION: At SIXT, you're not a number! Through small teams with flat hierarchies, we can not only ensure a comprehensive training, but also a friendly environment with great colleagues in an appreciative working atmosphere. ▶ PLANNING RELIABLIITY: You can expect regular working hours (40h / week) and we provide shift schedules 4 weeks in advance. ▶ CAREER POSSIBILITIES: Once a Call Center Agent, always an Call Center Agent? Not with us! Many colleagues who started working in the service center quickly rose and now hold positions in various divisions of SIXT. ▶ EMPLOYEE DISCOUNTS: For SIXT rental and leasing vehicles as well as offers for fitness, hotels, technology, clothing etc. ||| Our location in Lütten Klein has a highly convenient connection to public transport.