Rental Sales Agent ( Baltimore AP)

Sixt is seeking a Rental Sales Agent to join the (branch location) team. The RSA will provide exceptional customer service and support their team. They will learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. The ideal candidate will be an organized multitasker who has exceptional interpersonal and relationship building skills, strong verbal and written communication skills, and the ability to manage stressful or unusual situations to maintain good customer service.


Key Tasks and Responsibilities

  • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer
  • Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs
  • Provide excellent customer service in all customer contact situations
  • Meet all sales and service standards
  • Complete administrative tasks including daily lists to assist the branch
  • Communicate via telephone and email in a friendly and helpful manner
  • Assist branch with returning and turnaround of vehicles as needed

Your Qualities

  • High school diploma or GED
  • Minimum 1-year customer service or sales experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Experience meeting sales quotas or working in highly commissioned positions preferred
  • Basic computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including day and/or evening hours
  • Likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities, and growth potential! In addition, we offer a competitive salary and employee benefits

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