For the expansion of our Service & Support Team in Berlin, we are currently looking for convincing and competent English and German speaking Customer Service Agents who can start on the 1st of Juli. Your Duty: You answer the incoming questions of our customers from Germany regarding their reservation or booking. Do you already live in Berlin and are you experienced in working as a Customer Service or Call Center Agent or within another role in the service & support, customer care or reservation sector? Perfect, start right away! You haven’t worked in a call and service center so far, but consider yourself a service-oriented and communicative person, who speaks English and German fluently? Join the team as a career changer. We will support you with training and a paid familiarization period so you can learn all the know-how to provide our customers with an excellent experience.
▶ An attractive monthly basic salary + a performance-related bonus ▶ Paid training & professional development ▶ Employee benefits for SIXT rent a car and leasing cars ▶ Corporate benefit discounts for fitness, hotels, technology, fashion, etc. ▶ Team events ▶ A dynamic & international team ▶ A friendly and pleasant working atmosphere in our open space office ▶ and much more. The work location is at Huttenstrasse 50, 10553 Berlin, in the district Moabit, just 200 meters away from the river Spree. It’s best to reach via the bus M27/X11 (the bus stop is right in front of the building) or via the subway line U9 (1,0km away).
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.
SIXT has existed for over 100 years and as the first globally active mobility service provider, we show what innovative products and excellent service look like every single day. We are more than 7,500 employees across 110 countries. Do you want to get a head start for you career? Then you are in the right place. Whether it's at our headquarters in Munich, our Service Centers in Berlin and Rostock, in one of the international headquarters or in one of over 2,200 SIXT branches worldwide - we have the right position for you! To continue to be at the top, we are looking for dedicated team employees who will make SIXT better every day with heart and passion.