Customer Excitement Advocate (Retail Sales)

As a Customer Excitement Agent, your priority is to provide an exceptional car buying experience. You will get to know your customers on a personal level and work to identify their needs and additional services that will enhance their experience. Each day will be challenging and exciting for the right person!

What you’ll do to be Sixt-cessful:

  • Ensure the optimal car-buying experience by maximizing on sales and service opportunities for every customer
  • Guide customers through the sales process, including processing appraisals, performing test drives, submitting credit applications, and presenting loan decisions to customers
  • Generate real-time financing and warranty options that best complements their desires
  • Gather and process customer data accurately to complete transaction paperwork
  • Ensure timely and efficient delivery of vehicles to customers
  • Serve as an expert in our products and services
  • Provide excellent customer service in all customer contact situations
  • Meet all sales and service standards
  • Complete administrative tasks including daily lists to assist the branch
  • Communicate via telephone and email in a friendly and helpful manner
  • Perform other job duties as assigned to meet the business needs.

What you’ll need:

  • Bachelor’s degree preferred
  • 2+ years work experience in a customer facing environment
  • Experience meeting sales quotas
  • Experience and desire to work with technology
  • Exceptional interpersonal and relationship building skills
  • Ability to follow defined service and sales processes
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service
  • Intermediate computer navigation skills and knowledge of Microsoft Office applications
  • Ability to work 40 hours per week including weekends, day and/or evening hours
  • Likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms…they’re actually designer clothes!
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a decided plus.

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.

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