Do you like working closely with the customer to provide the best serivce possible? Our own carsharing product will go live in the Netherlands in March. For our brand new Customer Service Team in Berlin, we are currently looking for convincing and competent Dutch speaking Customer Service Agent (m/f/d). Your Role: You answer all Incoming inquires of our Dutch customers in the Netherlands regarding their booking, complaints, questions and invoices. Interested? Apply now! Ideally you are experienced in working as a Customer Service Agent (m/f/d) or within another role in the service and support, customer care or reservation sector. Have no relevant professional experience? No problem, apply if you speak Dutch fluently and start with us as a newcomer. You will begin your new job with a 3-week, paid familiarization phase where you will learn everything you need to get started in customer service. Sounds interesting? Then become part of our team! Apply now as Customer Service Agent (m/f/d) in Berlin.
We set up our customer service team for our own carsharing product Sixt Share. You answer all incoming inquires of our Dutch customers and provide advice to the requests of our customers regarding complaints and their invoices. You work very close with other departments to provide the best possible customer service and start with a paid familiarization phase. You will improve processes.
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.
We are one of the world’s leading mobility service providers with 7,500 employees, founded in 1912 and headquartered in Pullach near Munich, Germany. Our mobility platform ONE unites our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services) and gives our customers access to a fleet of 270,000 vehicles, the services of 1,500 partners and 1.5 million drivers worldwide. Together with our franchise partners, we operate in more than 110 countries with around 2,100 rental stations. At SIXT, a first-class customer experience and outstanding customer service come first. We rely on real entrepreneurship and long-term stability and align our company strategy with foresight. You want to revolutionize the world of mobility and take off with us? Apply now!