Client Experience Consultant, Car Sales
As a Client Experience Consultant, Car Sales, your priority is to provide an exceptional car buying experience. You will get to know your customers on a personal level and work to identify their needs and additional services that will enhance their experience. Each day will be challenging and exciting for the right person!
Key Tasks and Responsibilities
- Ensure the optimal car-buying experience by maximizing on sales and service opportunities for every customer
- Guide customers through the sales process, including processing appraisals, performing test drives, submitting credit applications, and presenting loan decisions to customers
- Generate real-time financing and warranty options that best complements their desires
- Gather and process customer data accurately to complete transaction paperwork
- Ensure timely and efficient delivery of vehicles to customers
- Serve as an expert in our products and services
- Provide excellent customer service in all customer contact situations
- Meet all sales and service standards
- Complete administrative tasks including daily lists to assist the branch
- Communicate via telephone and email in a friendly and helpful manner
- Perform other job duties as assigned to meet the business needs.
Your Qualities
- Bachelor’s degree required
- 3+ years work experience in a customer facing environment
- Available to work weekends
- Must be at least 21 and have a valid driver's license with a clean driving record
- Experience meeting sales quotas
- Experience and desire to work with technology
- Exceptional interpersonal and relationship building skills
- Ability to follow defined service and sales processes
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
- Intermediate computer navigation skills and knowledge of Microsoft Office applications
- Ability to work 40 hours per week including day and/or evening hours, weekends and some holidays.
- Likely to require at least 5-10% travel, some of which may be by airplane
- Must be willing to wear company uniforms…they’re actually designer clothes!
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Ability to communicate in other languages is a decided plus.
Why Choose Sixt?
Career Growth Aspirations? After success in this role, opportunities may include: Manager, Customer Excitement Team Other Corporate or Field Support Role Competitive Benefits: Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
Sales at SIXT also set the impact rate. SIXT goes full throttle in many business areas and for this reason the pulse beats faster in sales too. You have the opportunity here to expand the market leader in Germany with us and to conquer it in Europe and thus accompany SIXT intensively in its international expansion. International sales on a course for growth with a dynamic working atmosphere and innovative products and services are waiting for you. If you share our passion for cars and in what you do and always want to be number one, then seize the opportunity to be part of the team.
SIXT stands for exciting mobility and customer tailored solutions. With nearly $3 billion in revenue and a presence in over 110 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA alone, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Founded as a small car rental company in Pullach near Munich, Germany, today at SIXT we unite all our mobility products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services) all in a single mobility platform ONE, which gives our customers access to a fleet of 270,000 vehicles, the services of 1,500 partners and 1.5 million drivers worldwide. SIXT hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.