Area Director (New York/New Jersey)

As an Area Director, you will be responsible for the growth and profitability of your locations, while ensuring that we are providing first class experience. As an essential part of the operation, you will ensure the development of your area while driving profitability as you train and develop your staff.

Key Tasks and Responsibilities

  • Oversee all day-to-day operations for multiple airport and off-airport locations
  • Responsible for performance in customer service, employee development, fleet growth and operating profit
  • Actively participate in the training, coaching, and mentoring of the management team, Management Trainees, Rental Sales Agents, Return Agents and all other staff
  • Identify expansion opportunities, open new locations, develop local sales and partnerships, and provide support and leadership to management
  • Complete performance reviews on all direct employees and hold meetings to discuss strengths and weaknesses
  • Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
  • Ensure the effective process of all types of car rental transactions
  • Provide exemplary customer service and issue resolution
  • Understand cost control and achieve individual sales goals
  • Monitor prices and set rates for walk-ups
  • Uphold company standards and processes
  • Increase the market penetration of the branch and increase revenue
  • Handle or assist in the resolution of customer service issues if other staff members are unable to

Your Qualities

  • Bachelor's degree required, Graduate Degree preferred
  • Likely to travel at least 30-50% within geographic area of responsibility
  • 5+ years of management experience in the rental car industry running airport and off-airport locations
  • Minimum of 7 years of work experience in sales and customer service
  • Exceptional interpersonal and relationship building skills
  • Strong organizational skills with the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service
  • Ability to work 40 hours per week including day and/or evening hours
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.

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