Assistant branch manager

As an Assistant Branch Manager at Schiphol, you will be responsible for the growth and profitability of the operation; while ensuring that we are providing first class experience. As an essential part of the team, you will be responsible for the development of your branch while driving profitability as you train and develop your staff.

Key Tasks and Responsibilities

  • Complete performance reviews on all employees and hold regular meetings with the individuals to discuss strengths, weakness and opportunities
  • Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
  • Creation and maintenance of a customer service culture - handle or assist in the resolution of customer service issues if other staff members are unable to.
  • Ensure the effective process of all types of car rental transactions
  • Understand cost control and achieve individual sales goals
  • Uphold company standards and processes
  • Actively participate in the training, coaching, and mentoring of the Rental Sales Agents, Service Agents and all other staff
  • Work with local branches to create efficient working practices within the region

Your Qualities

  • Must be able to work a flexible schedule including day and/or evening hours including weekends when required
  • Must have a valid driver's license
  • You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact
  • 2 years of branch management experience required
  • Must have 2-4 years of work experience in sales and customer service
  • Exceptional organizational skills with the ability to multi-task
  • You must have exceptional leadership skills and strong communication skills
  • Exceptional interpersonal skills required
  • You have exceptional English skills which allows you to be brilliant
  • Must be able to work 38 hours per week
  • Must be willing to wear company uniforms

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.

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