Agent Damage International (m/f/d) - French/Dutch

Our customers are on the road a lot, so the odd scratch is bound to happen. Our colleagues in Damage Management have the detective-like responsibility of determining the origin of the scratch and initiating further claims processing. Sounds interesting? Then we are looking forward to your application for our team in Berlin as a convincing and competent Damage Agent (m/f/d). Ideally with experience, e.g. as a service assistant or claims handler (m/f/d) in breakdown and claims processing. However, we would also be pleased to hear from career changers (m/f/d) with commercial training e.g. as an Agent for office management (m/f/d) and initial professional experience.

What you will do:

  • Your team is responsible for determining the cause of the damage and processing the claim following our guidelines
  • You are responsible for the first customer contact after the damage happened
  • You are the connection between our service stations, external service providers, and our claims processing and you will document the exact happening and the information according to the damage
  • You correspond with our customers fluently in Dutch, English and French

About you:

  • You have completed an education in office management
  • You enjoy solving complex facts and keep our quality standards high
  • You have a keen eye for details and can work accurately
  • You work thoroughly and concentrated with the computer, and you are used to the common office applications
  • You are fluent in Dutch and you speak good English as well. Other languages, especially French, are a plus

What we offer:

Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 30 days of vacation, flexible working hours, support for pension plans & capital-forming benefits. You will get a permanent contract and 500 € (gross) welcome bonus. Thanks to small teams with flat hierarchies, we can offer you not only comprehensive onboarding, but also a warm working atmosphere. Which is also important when you spend so much time with your colleagues, and besides, no wonder if you get as an employee a bonus of 2.000€ (gross) for referring friends as new employees. If something does bother you, you will always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline through the Fürstenberg Institute. Of course, you also receive employee benefits for SIXT rent, share, ride and SIXT+, car leasing offers, discounts with partners for travel, technology, clothing, etc., free cyber sports courses and free training for your individual development. We also give you a 20€/month mobility allowance for your commute to work, regardless of whether you take the BVG, the car, the bicycle or walk to work. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, where everyone can develop their personality and ideas.

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