Head of Global Training – Sales & Service (m/f/d)

SIXT stands for premium mobility and premium service. Crucial for premium service are our employees and managers in our stations and international service centers. As Head of Global Training – Sales & Service (m/f/d) you are steering their education and training across the group. You closely work with the international training teams as well as the operational units, develop firm training plans, Blended-Learning and also training and coaching concepts. By generating Train-the-Trainer programs and quality assurance you ensure global training standards. Your impact will be visible in the Sales & Service figures but also in the “Orange Spirit” of our employees. Sounds interesting? We’re looking forward to meeting you!


DO WHAT YOU LOVE

  • You are responsible globally for the training & development of our employees and people managers in the subsidiaries and Service Centers
  • You are shaping the implementation of the Sales and Service Strategy in our subsidiaries and are hereby realizing a significant impact on the operational Sales and Service Performance
  • You define, together with the team, learning paths, Blended-Learning Concepts, Training and On-the-job Coachings for the Onboarding as well as the employees’ constant development
  • You steer international Train-the-Trainer Programs with approx. 40 global Trainers/Coaches
  • You are responsible for global standards, quality, and KPIs and therefore functionally lead all training units of the SIXT countries
  • You disciplinary manage a team of Trainers and Digital Learning Experts

COME AS YOU ARE

  • You have profound experience as Sales & Service Trainer (m/f/d), ideally in the service sector
  • You already have some experience in leading a team
  • You are assertive and confident, also on an international playing field and with different cultures, both in German and English
  • You like to travel (internationally) and are therefore willing to have 25-30% travel activity in your daily business
  • You are committed and can authentically bring your enthusiasm into your team and transfer it to other stakeholders

FEEL GOOD

Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 30 days of vacation, no dress code, choose your own device, support for pension plans & capital-forming benefits, mobility allowance of 20€/month and flexible working hours. Due to the current situation, we are of course working completely in mobile work wherever possible. But even under normal conditions, from now on you can decide from where you want to approach your work: Up to 50% of your monthly working time you can work completely mobile and from anywhere. In addition, we offer you a super international working environment, numerous trainings for your individual development, participation in external conferences and we even organize internal dev & tech talks. Our Feel Good Manager will be happy to help you with the organization or to assist you when you move to Germany from abroad and need to organize visas or other administrative procedures. It's also important to balance out your work: That's why you have access to our employee restaurant (and yes, we insist on restaurant, because it's too high quality for a canteen) as well as various recreational opportunities such as the gaming area, the SIXT soccer team or the SIXT choir - to name just a few. In addition, of course, employee benefits for SIXT rent, share, ride and SIXT+, car leasing offers, discounts with partners for travel, technology, clothing, etc. as well as free cyber sports courses. In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. If something does bother you, you'll always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline through the Fürstenberg Institute. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.