(Senior) Manager Global Operations Transformation (m/f/d)

Our goal is to re-evaluate the core processes around car rental in our global SIXT branches and - where possible - to digitalize and automate them. By doing so, we optimize the customer experience and reduce complexity in the day-to-day work of our colleagues at the stations. In our team, you are the digital mastermind who designs and manages global operations processes. You are the sparring partner of the Product Owner and act as the interface between Operations and IT. In direct collaboration with our internal development team you can also implement your own ideas and leave a real footprint in the organization. Interested? Then become a part of our SIXT family and Mobility Operations team - an open-minded team that likes to have fun at work, but always with the strong goal "to get things done".

DO WHAT YOU LOVE

• You drive the improvement of processes and the rollout of new products and services as an interface between the contacts in our global SIXT station network and our internal development teams
• You analyze existing processes and operating models around car rental in the SIXT branches, identify possibilities to reduce complexity, create concepts for optimization and - where possible - (partial) automation of processes
• You act as a sparring partner for our product owners and internal development teams, internal business stakeholders such as our colleagues in Operations, and external partners
• You take responsibility for your topics and drive process optimizations from the analysis to the conception and successful implementation
• You define and monitor KPIs in your area to ensure the long-term success of your implementations and to be able to derive measures

COME AS YOU ARE

• You are ready to take responsibility for your subject area and to drive optimizations independently within the company
• You find it easy to clearly explain contexts and results for different stakeholders and to present complex issues in a simple manner
• You have experience in project or process management, preferably also with process digitization and automation
• You work independently, analytically and have an eye for detail to solve complex problems
• You are proficient in the Microsoft Office Suite (Word, Excel, PowerPoint) - knowledge of Confluence and JIRA is an advantage
• You like to work in an international team and have no difficulties switching spontaneously between German and English

FEEL GOOD

Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 30 days of vacation, support for pension plans & capital-forming benefits, mobility allowance of 20€/month and flexible working hours. Due to the current situation, we are of course working completely in mobile work wherever possible. But even under normal conditions, from now on you can decide from where you want to approach your work: Up to 50% of your monthly working time you can work completely mobile and from anywhere, of which up to 30 days per year in other European countries (EU, CH & UK). In addition, you will of course receive employee benefits for SIXT rent, share, ride and SIXT+, car leasing offers, discounts with partners for travel, technology, clothing, etc. as well as free cyber sports courses and numerous trainings for your individual development. It's also important to balance out your work: That's why you have access to our employee restaurant (and yes, we insist on restaurant, because it's too high quality for a canteen) as well as various recreational opportunities such as the gaming area, the SIXT soccer team or the SIXT choir - to name just a few. In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. If something does bother you, you'll always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline through the Fürstenberg Institute. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.