IT Support Engineer / Desktop Support

The Technical Support Engineer provides enterprise-level assistance to our customers. Responsibilities include installing network equipment, resolving network issues, configuring computer systems and using remote desktop connections to provide support.

Key Tasks and Responsibilities

  • Installing and configuring computer hardware (laptops, desktops), operating systems and applications
  • Work with the latest technologies to troubleshoot hardware and software issues remotely and via phone
  • Process user requests for new hardware and software
  • Repair and replace damaged hardware
  • Update reporting and performance tracking tools
  • Travel up to 20% nationwide

Your Qualities

  • Proven work experience as a Technical Support Specialist, IT Help Desk Technician or similar role
  • Good understanding of computer systems and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills

Why Choose Sixt?

Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.