Senior CRM Analyst (m/f/d)

Customers are the foundation of every company. Understanding our customers, who they are and what they want, is a key success factor for SIXT. Help us to understand our customers even better - an extremely exciting and versatile task awaits you as Senior CRM Analyst (m/f/d). We have already won our first 20 million customers - help us win the next 20 million!

Do what you love

  • You are responsible for the analytical support of the loyalty activities of the CRM area, including cross- and up-selling, the increase of share-of-wallets, the derivation of customer insights as well as churn prevention
  • You create, improve and optimize reporting structures, from data preparation and refinement of business logics to the presentation of results in a management-oriented manner
  • You work on a wide range of analytical tasks in the CRM area that go beyond loyalty, such as further automation, campaign selection and tracking, but also basic topics such as the preparation of customer data
  • You provide marketing-relevant key figures, statistics and segmentation and do not limit yourself to data analysis but support by pointing out concrete possibilities for action
  • You enjoy making yourself familiar with new topics and creating ad-hoc analyses

Come as you are

  • You hold a university degree in business informatics or a comparable course of study with above-average success
  • You have several years of professional experience in business intelligence, business analytics, sales management or related areas
  • You have very good SQL skills (preferably on AWS/Athena) and have ideally already worked with QlikView/ QuickSight
  • You have strong analytical and conceptual skills and are quick on the uptake
  • You are results-oriented, have a service mentality and communicate confidently in written and spoken English

Feel Good

Working at SIXT not only means creating the future of mobility, but also offers personal benefits. This means especially for you: 30 days of vacation, support for pension plans & capital-forming benefits, mobility allowance of 20€/month and flexible working hours. Due to the current situation, we are of course working completely in mobile work wherever possible. But even under normal conditions, from now on you can decide from where you want to approach your work: Up to 50% of your monthly working time you can work completely mobile and from anywhere. In addition, you will of course receive employee benefits for SIXT rent, share, ride and SIXT+, car leasing offers, discounts with partners for travel, technology, clothing, etc. as well as free cyber sports courses and numerous trainings for your individual development. It's also important to balance out your work: That's why you have access to our employee restaurant (and yes, we insist on restaurant, because it's too high quality for a canteen) as well as various recreational opportunities such as the gaming area, the SIXT soccer team or the SIXT choir - to name just a few. In addition, your colleagues are pretty awesome. Which is important when you spend so much time together, and besides, no wonder when you get a bonus for referring friends as new employees. If something does bother you, you'll always have someone to confide in through regular feedback sessions, employee surveys or our psychological hotline through the Fürstenberg Institute. Otherwise, we live "work hard, play hard" - our parties are legendary! We also demand and promote DiverSIXTy, a corporate culture of acceptance, appreciation, and respect, in which everyone can develop their personality and ideas.