Agent Damage International (m/w/d) USA/UK - Full-time/Part-time
As a global mobility service provider SIXTis well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. Our International Damage Management in Rostock is looking for a motivated and committed Damage Support Agent (m/w/d) for SIXT.
What we offer:
- ATTRACTIVE SALARY: Basic salary depending on job level + uncapped bonus system with guaranteed monthly payout
- PERMANENT EMPLOYMENT CONTRACT: We hire you for an indefinite period from the beginning and on top you receive a 500€ (gross) Welcome Bonus
- SALARY SUPPLEMENTS + FLEXIBLE WORKING TIME ACCOUNT: Supplements for work on holidays, night shifts and sundays and build-up of up to 20 minus hours
- MOBILE WORK: You can choose your favorite place to work: you can do up to 50% of your working hours from wherever you like, even 30 days in european countries
- SECURITY OF PLANNING: 30 days of vacation and regulated working hours within the framework of the branch opening times with duty rosters approx. 3-4 weeks in advance, which take your wishes and hobbies into account
- THE BEST COLLEAGUES: Work with your friends and receive as an employee 2.000€ (gross) Refer-a-Friend Bonus for every hire through your referral
- GREAT EMPLOYEE BENEFITS: SIXT rent, share, ride and SIXT+, employee leasing as well as discounts with partners for travel, beauty, clothing etc.
- DEVELOPMENT: You want more for once? We offer further training and promotion opportunities and give you continuous feedback
- SOCIAL & HEALTH: DiverSIXTy program to promote a corporate culture of acceptance, appreciation and respect, free cyber sports courses and psychological hotline
- MOBILITY BONUS: No matter how you get to work, you get 20€ mobility bonus
- COMPANY PENSION PLAN & CAPITAL-FORMING BENEFITS: Support for your pension plan and capital-forming benefits
About you:
- You preferably have a completed apprenticeship in office or commercial area
- You enjoy solving complex facts and keep our quality standards high
- You have an understanding for vehicles, and you can distinguish a scratch from a dent
- You work thoroughly and concentrated with the computer, and you are used to the common office applications – we will show you our SIXT own programs
- You correspond in English and German if it is needed
What you will do:
You do the research for information according to new damages. You accommodate all the data into our own SIXT-program. You are responsible for the first customer contact after the damage happened. You are an interface among our service stations, external service providers and our claims processing and you document the exact happening and the information according to the damage. You speak German within your team, the correspondence in English mostly takes place via scripts.
SIXT customers travel all over the world, and so the odd scratch is only to be expected. Our Damage Management teams are responsible for determining the cause of the damage and what should be done about it. This means our damage team act as an interface with SIXT branches, customers, authorities and insurance companies. Our damage team is a fundamental part of the company’s success.
We are one of the world’s leading mobility service providers with sales of close to EUR 2.28 billion and around 6,400 employees worldwide. Our mobility platform ONE unites our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), SIXT+ (car subscription) and gives our customers access to a fleet of 242,000 vehicles, the services of 2,500 partners and 5 million drivers worldwide. Together with our franchise partners, we operate in more than 110 countries with around 2,180 rental stations. At SIXT, a first-class customer experience and outstanding customer service come first. We rely on real entrepreneurship and long-term stability and align our company strategy with foresight. You want to revolutionize the world of mobility and take off with us? Apply now!