Branch Supervisor (DFW)

Abstract Sixt is seeking a Branch Supervisor to lead the DFW team. The Branch Manager will be responsible for developing their team members while ensuring that we are providing a first-class customer service experience. As an essential part of the team, they will assist with increasing profitability as they train and develop with their staff. The ideal candidate will be an organized multitasker with strong verbal and written communication skills, exceptional interpersonal and relationship building skills, and the ability to manage stressful or unusual situations to maintain good customer service.

Key Tasks and Responsibilities

  • Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels
  • Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success
  • Exceeding and meeting departmental objectives, including conversion targets and lead generation
  • Fostering a sense of ownership within the employees and resolving employee issues, if any
  • Communicating the company’s purpose, core values, vision to employees
  • Active participation in the monthly and weekly meetings
  • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets

Your Qualities

  • Must have a minimum of 1-2 years of work experience in sales and customer service
  • Strong knowledge of customer care techniques and processes
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Ability to coach, motivate and interact with others
  • Ability to prioritize and meet deadlines from multi-staff members within the department
  • Ability to work 40 hours per week including day and/or evening hours
  • Likely to require at least 5-10% travel, some of which may be by airplane
  • Must be willing to wear company uniforms
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus.

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities, and growth potential! In addition, we offer a competitive salary and employee benefits.

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