Claims Specialist (Las Vegas)

As a Claims Specialist you will be responsible for handling all at fault- claims in the Claims Department. Serving as the initial point of contact for calls to the Claim Department; obtaining necessary information accurately and efficiently, responding to inquiries and resolving disputes. Must be familiar with Microsoft office and enjoy learning new software, possess problem-solving skills, and demonstrate critical thinking. Must have the ability and willingness to adapt to change, be a team player, meet and exceed deadlines all while working in a demanding fast-paced environment.

Key Tasks and Responsibilities

• Collect all necessary documents and information in relation to damage files
• Review and ensure accuracy of all documentation associated with damage files
• Contact at-fault individual(s) to attempt to collect on damages to Sixt vehicles
• Properly bill at-fault individual (s) for all applicable fees (physical damage, towing, storage charges, administration fees, loss of use, diminish value of vehicles, etc.)
• Handle billing disputes from individuals and insurance carriers
• Handle disputes from attorneys
• Resolve and negotiate damage recovery via phone, email, and other means of communication
• Process damage file payments
• Process incoming and outgoing emails and telephone calls
• Perform other incidental and related duties as required and assigned.

Your Qualities

• High school diploma or GED required
• Must have customer service related experience
• Experience in claims, collections, or similar field helpful, but not required.
• Strong independent decision-making skills
• Ability to prioritize various requests and handle changing priorities
• Excellent work ethic; willing to take on multiple tasks
• Great attention to detail and accuracy
• Strong analytical skills
• Exceptional interpersonal and communication skills required
• Strong organizational skills with the ability to multi-task
• Dependable, cooperative, and willing to assist others
• Knowledge of MS Office software Word and Excel
• Must be able to work 40 hours per week
• Must be able to work a flexible schedule
• Proficiency in English
• Ability to communicate in other languages (French, Portuguese, Spanish, German, etc.) is a plus.

Why Choose SIXT:

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.