WE ARE GROWING FURTHER and we are looking for YOU! For our Customer Service Team, we are currently looking for a convincing and competent Dutch-speaking Call Center Agent (m/f/d). Your Role: You answer all incoming inquiries of our Dutch customers in the Netherlands regarding their booking, complaints, questions and invoices. Ideally, you are experienced in working as a Call Center Agent (m/f/d) or within another role in the service and support, customer care or call center sector. You don't have relevant professional experience? No problem, apply if you speak Dutch fluently and start with us as a newcomer. You will begin your new job with a 3-week, paid familiarization phase where you will learn everything you need to get started in customer service. Sounds interesting? Then become part of our team! Apply now as a Call Center Agent (m/f/d).
What we offer:
What you will do:
In June 2020 we set up our brand new customer service team for our own carsharing product SIXT Share Netherlands. Now we are looking for you: You're the first point of contact for our customers and answer all incoming inquires and advice our customers in the Netherlands regarding their booking, complaints, questions, and invoices. You work closely with the other departments of the company to provide the best service to our customers and increase customer satisfaction and loyalty. You start with a paid familiarization phase of 3 weeks.
About the department:
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!