Claims Processor
Our customers are on the road a lot and damages are inevitable. As a Claims Processor you get to investigate damages and accidents thought out the US and assist the Claims Specialists in finding the right solution for each customer.
What you’ll do to be Sixt-cessful:
- Develop relationships with customers via telephone & email, investigate insurance policy coverage, interpret rental agreement information, determine fault in auto accidents and document activity on each claim to resolve as quickly and accurately as possible
- Conduct telephone interviews, corresponds with claimant and witnesses, review police and hospital records; and inspects property damage to determine extent of company's liability, varying method of investigation according to type of insurance
- Accurately gather claim information from renter, 3rd party and rental branch staff
- Notify renter of claim via e-mail, post mail and or telephone
- Handle renter disputes of damage responsibility
- Determine if file can be pursued; if pursuable, forward file to Claims Specialist
- Process incoming and outgoing email and post mail for claims (claim creation until billing)
- Ensure Sixt insurance carrier is aware of all possible and factual liability claims and lawsuits
- Perform other incidental and related duties as required and assigned.
What you’ll need:
- High school diploma or GED required
- Excellent work ethic; willing to take on multiple tasks
- Great attention to detail, accuracy and strong analytical skills
- Exceptional interpersonal and communication skills required
- Strong organizational skills with the ability to multi-task
- Must be able to work 40 hours per week
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Why Choose Sixt?
As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.
SIXT customers travel all over the world, and so the odd scratch is only to be expected. Our Damage Management teams are responsible for determining the cause of the damage and what should be done about it. This means our damage team act as an interface with SIXT branches, customers, authorities and insurance companies. Our damage team is a fundamental part of the company’s success.
Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products and a seamless rental experience. With nearly $3 billion in revenue and a presence in over 100 countries worldwide, it is no wonder we are a global leader in the car rental industry. In the USA, we are experiencing over 30% growth for the last several years, which provides great career opportunities in the future for the right candidates. Sixt hires with a focus on service-oriented, entrepreneurial team players, who are excited about interacting with customers and colleagues from all over the world. Sixt is more than just renting cars. We have a passion for style, technology, innovation, creativity and entrepreneurial spirit.