Do you like working closely with the customer to provide the best serivce possible? For the expansion of our Customer Service Team in Berlin, we are currently looking for convincing and competent Dutch speaking Customer Service Agent (m/f/d). Your Role: You answer all Incoming inquires of our Dutch customers in the Netherlands regarding their booking, complaints and invoices. Interested? Apply now! Ideally you are experienced in working as a Customer Service or Call Center Agent (m/f/d) or within another role in the service and support, customer care or reservation sector. Have no relevant professional experience? No problem, apply if you speak Dutch fluently and start with us as a newcomer. You will begin your new job with a 3-week, paid familiarization phase where you will learn everything you need to get started in customer service. In addition, we will provide an above-average compensation plus a performance-based bonus. Sounds interesting? Then become part of our team! Apply now as Customer Service Agent (m/f/d) in Berlin.
You answer all incoming inquires of our Dutch customers and provide advice to the requests of our customers regarding complaints and their invoices. You work very close with other departments to provide the best possible customer service and start with a paid familiarization phase
Listening to our customers - nothing is more important to us. We are always available if there are questions, requests, or problems. Whether by phone, email, online chat, or social media, whether in German or English: we are only satisfied when our customers are satisfied.
SIXT has existed for over 100 years and as the first globally active mobility service provider, we show what innovative products and excellent service look like every single day. We are more than 7,500 employees across 110 countries. Do you want to get a head start for you career? Then you are in the right place. Whether it's at our headquarters in Munich, our Service Centers in Berlin and Rostock, in one of the international headquarters or in one of over 2,200 SIXT branches worldwide - we have the right position for you! To continue to be at the top, we are looking for dedicated team employees who will make SIXT better every day with heart and passion.