A great new opportunity to join our friendly Fleet Service team at our flagship Heathrow Airport branch. We are looking for a customer-driven individual with excellent communication skills to join our amazing team. As a member of the Fleet Service team, you will be responsible for greeting our customers on arrival and return of their hire. Delivering exceptional customer service is an integral part of this role as you are the first and last point of contact with the customer. We welcome applications from all different fields incl service personnel, ex-service, ex-army.
What we Offer:
What you will do:
As a Vehicle Return Agent at SIXT, you are responsible for the preparation, cleaning, valeting and ensuring vehicles are to a high standard. You will need to complete all necessary handover paperwork with the customer. You must ensure vehicles are delivered and collected between branches in a timely manner. You will inspect vehicles for damage when they are collected or returned, report any damage, defects whilst always delivering exceptional customer service. You must agree any damage done by customers and ensure they sign the correct documents and notify the Branch Manager. You will also be involved in refueling of our vehicles.
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!