Senior Rental Sales Agent

 


    Sixt is looking for a Senior Rental Sales Agent to provide exceptional customer service and support their team. They will learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. The ideal candidate possesses the following attributes:  

    • Strong verbal and written communication skills 
    • Strong organizational skills and the ability to multi-task 
    • Ability to manage stressful or unusual situations while maintaining good customer service 

    What you will do:

    • Create the optimal rental experience by maximizing on sales and service opportunities for every customer 
    • Greet customers professionally, prepare the rental agreement, and perform check outs 
    • Advise on and sell optional extras to the customer according to his/her needs 
    • Advise as an expert on all vehicles in the Sixt fleet, all protection items, and all extras 
    • Handle customer complaints with professionalism and confidence 
    • Complete and follow-up on to-do list and report to the Supervisor and Manager 
    • Handle all telephone and email inquiries in a friendly and helpful manner 
    • Assist with ongoing training/coaching of RSAs as needed. 

    About you:

    • High school diploma or GED required, Associate’s or bachelor’s degree preferred 
    • Minimum 6 months of experience in a SIXT RSA role preferred 
    • Must be recommended by Branch Manager 
    • Must have an IRPD above branch average for the last 6 months 
    • Must have a CES score above branch average for the last 6 months   
    • Must have completed all trainings  
    • Must be in good standing (no write-ups in the last 6 months) 
    • Must be able to work a flexible schedule including day and/or evening hours 
    • Likely to require at least 5-10% travel, some of which may be by airplane 

    Additional Information

    Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.   

    At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation. 

    The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.  

    Come join our team! Apply now.  

    About the department:
    As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

    About us:
    We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!