Branch Supervisor (Orlando AP)

As a Supervisor, you will be responsible for developing your team members while ensuring that we are providing a first-class customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop with your staff.

Key Tasks and Responsibilities

• Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels
• Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success
• Exerting strong team building skills through goal-setting, motivation and follow up to reach those goals
• Improving the team and facilitating the communication among the members
• Exceeding and meeting departmental objectives, including conversion targets and lead generation
• Creating a sense of ownership within the employees and resolving employee issues, if any
• Communicating the company’s purpose, core values, vision to employees
• Ensuring that the employees follow their schedules properly as designed
• Striving for new ways continually, to increase the opportunities of sales
• Facilitating cross functional communication within employees for improved working conditions
• Active participation in the monthly and weekly meetings
• Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets
• Perform other job-related duties as assigned.

Your Qualities

• Must have a minimum of 1-2 years of work experience in sales and customer service
• Strong knowledge of customer care techniques and processes
• Must be at least 21 and have a valid driver's license with a clean driving record
• Ability to coach, motivate and interact with others
• Ability to prioritize and meet deadlines from multi-staff members within the department
• Must have good supervisory and strong communication skills
• Exceptional interpersonal and relationship building skills
• Strong organizational skills with the ability to multi-task
• Ability to manage stressful or unusual situations to maintain good customer service
• Ability to work 40 hours per week including day and/or evening hours
• Likely to require at least 5-10% travel, some of which may be by airplane
• Must be willing to wear company uniforms
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Ability to communicate in other languages is a plus.

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.