Vehicle Recovery Specialist

The Sixt Corporate Security Department is looking for a Vehicle Recovery Specialist to help ensure the appropriate and timely resolutions of overdue rental contracts for each customer per established guidelines. To do so, they will be using excellent data review, judgement, and customer service skills. The ideal candidate possesses the following attributes: • Emotional Intelligence • Investigative & Analytical Skills • Excellent verbal and written communication skills • Exceptional interpersonal and decision-making skills • Strong organizational skills and the ability to multi-task • Ability to adapt in a fast-paced environment

Key Tasks and Responsibilities

  • Contact Overdue Customers through phone, email, and/or letters
  • Analyze, Enrich, and Track Data
  • Work with other HQ Departments and Field Operations Team on resolutions
  • Set up case files with external repossession companies
  • Review and act upon or coordinate written requests for assistance

Your Qualities

  • Some college or previous experience in a related position (Car Rental, Collections, Customer Service) preferred
  • Bilingual English/Spanish preferred
  • Proficiency in MS Office applications, specifically Outlook and Excel
  • Ability to adapt to new computer programs with ease
  • Must have a valid driver's license with a clean driving record
  • Must be able to work 40 hours and 5 days per week
  • Must be able to work between 7 AM – 12 AM; schedule to be assigned
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Why Choose Sixt?

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer a competitive salary and employee benefits.