Supervisor Amsterdam

As Supervisor in the Amsterdam Region, you will be responsible for developing your team members while ensuring that we are providing a firstclass customer service experience. As an essential part of the team, you will assist with increasing profitability as you train and develop your staff.

Key Tasks and Responsibilities

  • Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levels
  • Training and on-going development of new hires, assuring necessary tools and information is in place to incubate success
  • Exerting strong team building skills through goal-setting, motivation and follow up to reach those goals
  • Exceeding and meeting departmental objectives, including conversion targets and lead generation
  • Creating a sense of ownership within the team and resolving team issues
  • Ensuring that the employees follow their schedules properly as designed
  • Striving for new ways continually, to increase the opportunities of sales
  • Active participation in the monthly and weekly meetings
  • Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets

Your Qualities

  • Must have a minimum of 2-4 years of work experience in sales and customer service
  • Strong knowledge of customer care techniques and processes
  • Must have a valid driver's license
  • Ability to coach, motivate and interact with others
  • Ability to prioritize and meet deadlines from multi-staff members within the department
  • Must have good supervisory and strong communication skills
  • Exceptional interpersonal and relationship building skills
  • Strong organizational skills with the ability to multi-task
  • Ability to work 38 hours per week including day and/or evening hours and weekends
  • Must be willing to wear company uniforms
  • Ability to communicate in other languages, then Dutch and English, is a plus

Why Choose SIXT:

As a global mobility service provider, SIXT is well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. We champion an energized work culture, development opportunities and growth potential! In addition, we offer: ► A competitive salary ► An uncapped bonus agreement which can triple your salary or more ► Irregularity fee of 35% on weekdays after 10 PM and from Saturday 6 PM till Monday 6 AM ► €0,19 per kilometer allowance up to 80 kilometers a day ► 31 holidays ► Employee excitement rates with SIXT ► GoodHabitz, learning platform to develop yourself on any topic you want to.