As a global mobility service provider SIXTis well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. Our International Damage Management in Rostock is looking for a motivated and committed Damage Support Agent (m/f/d) for SIXT.
What we offer:
What you will do:
You do the research for information according to new damages. You accommodate all the data into our own SIXT program. You are responsible for the first customer contact after the damage happened. You are an interface among our service stations, external service providers and our claims processing and you document the exact happening and the information according to the damage. You speak German within your team, the correspondence in English mostly takes place via scripts.
About the department:
SIXT customers travel internationally, so the odd scratch is bound to happen. The teams in our Repaircenter and in the Damage Management department are responsible for determining the origin of the damage, assessing the damage and its costs for repair, taking care of garage scheduling and getting the fleet back on the road. In order to be able to include all decision-making factors for the clarification of the facts, our colleagues form the interface to SIXT branches, customers, authorities and insurance companies.
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!