Agent Damage International (m/f/d) - Italian

You want to work in the beautiful city of Berlin? Then we support you with a relocation package of 600€. We are looking forward to your application for our team in Berlin as a convincing and competent Damage Agent (m/f/d). Ideally with experience, e.g. as a service assistant or claims handler (m/f/d) in breakdown and claims processing. However, we would also be pleased to hear from career changers and initial professional experience.

What we offer:

  • ATTRACTIVE SALARY: Basic salary depending on job level + support for your pension plan and capital-forming benefits
  • PERMANENT EMPLOYMENT CONTRACT: We hire you for an indefinite period from the beginning and on top you receive a 500€ (gross) Welcome Bonus
  • MOBILE WORK: You can do up to 50% of your working hours from wherever you like, even 30 days in European countries
  • RELOCATION: We offer everyone who is willing to move 600€ relocation bonus
  • SECURITY OF PLANNING: 30 days of vacation and regulated working hours 
  • THE BEST COLLEAGUES: Work with your friends and receive as an employee 2.000€ (gross) Refer-a-Friend Bonus for every hire through your referral
  • GREAT EMPLOYEE BENEFITS: SIXT rent, share, ride and SIXT+, employee leasing as well as discounts with partners for travel, beauty, clothing etc.
  • MOBILITY BONUS: No matter how you get to work, you get 20€ mobility bonus
  • DEVELOPMENT: You want more for once? We offer further training and promotion opportunities and give you continuous feedback
  • SOCIAL & HEALTH: DiverSIXTy program to promote a corporate culture of acceptance, appreciation and respect, free cyber sports courses and psychological hotline

About you:

  • Ideally you have worked as a Customer Service Agent or Insurance Adjuster / Clerk (m/f/d)
  • You enjoy solving complex facts and keep our quality standards high
  • You have a keen eye for details and can work accurately even with high workload
  • You work thoroughly and concentrated on the computer, and you are used to the common office applications
  • You are fluent in Italian and you speak good English as well, French is a plus

What you will do:

Your team is responsible for processing and claiming damage files. You are responsible for the first customer contact. You are the connection between our service stations, external service providers, and our claims processing and you will document the exact happening and the information according to the damage. You communicate with several institutions like insurance companies, appraisers, external experts and repair shops.

Additional Information

About the department:
Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.

About us:
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!