Area Director

 


    The US Operations team is looking for an Area Director to be responsible for the growth and profitability of their area’s locations, while ensuring that we are providing first class experience. As an essential part of the operation, they will ensure the development of their area while driving profitability as they train and develop their staff. The ideal candidate possesses the following attributes:  

    • Good supervisory and strong communication skills 
    • Exceptional interpersonal and relationship building skills 
    • Strong organizational skills with the ability to multi-task 
    • Ability to manage stressful or unusual situations to maintain good customer service 

    What you will do:

    • Oversee all day-to-day operations for multiple airport and off-airport locations in the area 
    • Take ownership for performance in customer service, employee development, fleet growth and operating profit 
    • Actively participate in the training, coaching, and mentoring of the management team, Management Trainees, Rental Sales Agents, Return Agents, and all other staff 
    • Identify expansion opportunities, open new locations, develop local sales and partnerships, and provide support and leadership to management  
    • Complete performance reviews on all direct employees and hold meetings to discuss strengths and weaknesses 
    • Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations 
    • Ensure the effective process of all types of car rental transactions 
    • Provide exemplary customer service and issue resolution 
    • Understand cost control and achieve individual sales goals 
    • Monitor prices and set rates for walk-ups 
    • Uphold company standards and processes 
    • Increase the market penetration of the branch and increase revenue 
    • Handle or assist in the resolution of escalated customer service issues 

    About you:

    • Bachelor's degree  
    • Willingness to travel at least 30-50%, some of which may be by airplane 
    • 5+ years of management experience in the rental car industry running airport and off-airport locations 
    • Minimum of 7 years of work experience in sales and customer service 
    • Must be at least 21 and have a valid driver's license with a clean driving record 
    • Ability to work 40 hours per week including day and/or evening hours  
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
    • Ability to communicate in other languages is a plus. 

    Additional Information

    Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.   

    At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation. 

    The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.  

    Come join our team! Apply now.  

    About the department:
    As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

    About us:
    We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!