Senior UX Writer (Remote)


We’re looking for a Sr. UX Writer to help us transform complex challenges into easy-to-use products. You’ll write content for products like SIXT rent a car, SIXT car subscription, SIXT ride-hailing, and more. 

For us, UX Writing is an integrated and essential part of the product creation process. We look for people with a passion for language and words, and the desire to make our technology widely accessible. 

 

Responsibilities: 

·       Design content for the SIXT app and SIXT web products. Establish cohesive language and a unified voice across products and platforms. 

·       Shape product experiences by creating useful, meaningful text that helps users complete the task at hand. 

·       Solve complex problems with human-centered design thinking. 

·       Champion and help evolve the SIXT brand voice and style. 

·       Update, maintain, and evolve UX writing guidelines and documents. 

·       Manage complex, cross-functional projects, and work with leadership to set goals and implement roadmaps. 

·       Generate and share insights from customer feedback and product usage data. 

·       Use insights to inform your content strategy and day-to-day optimizations, and effectively pitch those ideas to our teams, 

·       Perform functional and editorial quality assurance. 

·       Manage multiple projects and competing priorities. 

·       Provide direction and mentorship to writers and support to peers. 

 

·       5+ years of UX writing experience. 

·       Excellent editing skills and love for both strategy and hands-on writing. 

·       A collaborative approach, and excellent communication and collaboration skills to work closely within cross-functional teams. 

·       Open and receptive to critical feedback · Energy, passion, and perseverance for shaping the role. 

·       Experience with design tools (Figma, Miro, Sketch). 

·       Knowledge of accessibility best practices. 

*** Must have a portfolio to share with application ***

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the department:
The goal of SIXT's design team is to design experiences that customers love. Our team includes UX Research, UX Writing and UX Design. UX Researchers generate insights into customer needs and help to evaluate new product ideas. UX Writers work closely with Designers to ensure inspiring, concise and consistent copywriting. The biggest group are our UX Designers, working in teams together with Product Management and Engineering to craft seamless and engaging mobility solutions for our customers. These teams create consumer-facing experiences, partner solutions, or tools for our colleagues that enable them to serve our customers better. No matter the team, we always look for creative designers (m/f/d) with a lot of empathy for our customers to join us in India (Bangalore) or Germany.

About us:
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!