Management Trainee
Come Join the Branch Management Trainee Program
Hourly Rate: $25.09 + $5k quarterly bonus
As a Management Trainee, you will participate in a 12-month hands-on program where you will learn about our business while enhancing your management skills. You will develop the knowledge and master the skills needed to grow the business, develop your team, and become a successful Branch Manager. You will receive guidance, mentoring, and support from current branch managers and senior leaders to be successful while establishing relationships with our customers and community which are essential to building your business.
You will start learning about our business at a base location with the airport and downtown branches. You will travel amongst branches, as needed. The Program will provide on-the-job training in Sales, Operations, Customer Service, Fleet Management & People Management.
General Duties and Responsibilities
Complete all program phases and requirements based on schedule outlined and become proficient in all branch operation roles:
Learn how to provide SIXT premium customer service expectations to internal and external customers.
Assist and support branch sales and customer excitement.
Learn all aspects of fleet management including additions and deletions and out of service performance.
Assist manager to ensure all branch appearance meets company Corporate Image compliance standards.
Learn how to implement branch quality processes and ensure proper adherence including recognizing and correcting processes.
Learn how to effectively communicate with multiple departments to support branch operations including but not limited to professional correspondence.
Build skills managing customer inquiries including resolution of all complaints.
Build strong team building skills through assisting with goal setting, motivation and follow up to reach these goals.
Gain understanding of how to analyze KPIs at the branch and recommend appropriate measures for improvement.
Learn how to coordinate logistical processes and work with third party contractors.
Learn the value of cross functional communication between employee workgroups and headquarters to improve operations.
Assist in managing staff responsibility and personnel disposition.
Assist with the management of various projects, presentations, and daily tasks, as needed.
Bachelor’s degree preferred.
Must have a minimum of six months experience at SIXT in sales, customer service, or supervisor roles.
Must meet or exceed IRPD and CES branch averages for the last six months
Excellent interpersonal skills, command nd nication skills.
Must have a valid driver’s license.
Must be at least 21 years old.
Must be authorized to work in the United States.
Effort and Working Conditions
Up to 50% travel within the region.
Relocation within the region is to be expected upon completing the program if needed.
Relocation assistance is available.
Additional Information
SIXT Culture
SIXT hires service-oriented, entrepreneurial team players with a focus on, those who are excited about interacting with customers and colleagues from all over the world. SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.
At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
General Statement
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with SIXT Rent a Car, LLC, and its subsidiaries. Offers of employment will be made by SIXT Rent a Car, LLC, or any of its subsidiaries or brands.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!