Vehicle Returns Agent - Heathrow (£10.47 p/h)

We are looking for Car Rental Attendants to join our fantastic team at our flagship branch. Having exceptional customer service is an integral part of the Car Rental Attendant role at Heathrow, as you are the first and last point of contact with customers from all around the world. We welcome applications from all different fields, service personnel, ex-service, ex-army.

Key Tasks and Responsibilities

  • Damage reporting: inspecting the vehicles when they are collected/returned, reporting any damage defects and notifying the Branch Manager
  • Actively providing a high level of customer service at all times
  • Complete all necessary handover paperwork with the customer
  • Utilising computer based rental systems to update vehicle status
  • Collecting and delivering vehicles between car parks and other locations
  • Refuelling of the vehicles when required

Your Qualities

  • Able to work well under pressure, both independently and within a team
  • Must have the ability to work in a fast paced environment
  • Exceptional interpersonal skills
  • Be well presented
  • Flexible approach to working as branches are open 7 days a week (shift work)
  • Able to work at both our Hatton Cross and Terminal 5 branches
  • Have a full, clean valid driving licence with a minimum of 12 months experience

Why Choose Sixt?

Awaiting you if you join us: ▶ an attractive, monthly basic salary ▶ paid training sessions & further development opportunities ▶ employee terms for Sixt car hire ▶ staff rental scheme for friends and family ▶ employee discounts on fitness products, hotels, technology, clothing etc. ▶ regular team events ▶ a team spirit & hands-on mentality ▶ and much more.