General Manager

The General Manager (GM) is accountable for effectively overseeing operations at designated branches, encompassing downtown and/or airport locations. The GM responsibilities include but are not limited to managing the rental fleet, ensuring excellent customer service, and overseeing sales and operations initiatives. You manage staff, and maintain profitability through driving performance metrics, and ensuring compliance with industry regulations, while adhering to business processes and standards.

YOUR ROLE AT SIXT

• You manage all operational aspects of designated branches, including downtown and/or airport locations
• You develop and implement strategic initiatives aligned with business requirements, enhance operational processes, and foster employee engagement
• You spearhead revenue growth strategies, analyze costs effectively, and optimize incremental sales opportunities
• You provide strategic oversight of business operations to ensure alignment of resources, training, and infrastructure to meet set targets and key performance indicators (KPIs)
• You offer guidance, mentorship, coaching, and leadership to nurture employee growth and development plans
• You manage budgets, employee reviews, training, schedules, and contract negotiations for optimal efficiency

YOUR SKILLS MATTER

• Experience & Education You hold a Bachelor’s degree in Business, Management, or related field preferred with 5+ years of relevant work experience in sales, business development or customer service. Experience in the car rental industry is required
• Organization & Customer Service You demonstrate a track record of meeting and exceeding sales targets and operational KPIs and successful leadership experience in sales operations driving revenue growth and customer satisfaction
• Communication Skills You have excellent communication and interpersonal skills
• Work Hours & Travel You are able to travel domestically up to 40% of the time to designated locations

WHAT WE OFFER  

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• Branch Bonus Plan Participate in a performance-based branch bonus plan 
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees  

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!