Loyalty Program Manager (m/f/d)

Do you have a passion for loyalty programs and want to shape how customers engage with a global mobility leader? At SIXT, we’re looking for a proactive and strategic Loyalty Program Manager (m/f/d) to lead the performance and growth of our points-based program. If you thrive in cross-functional environments, love working with data and partners, and want to own a key product end-to-end – then apply now and join Team Orange!

YOUR ROLE AT SIXT

• You develop and maintain weekly and monthly reports that track key loyalty program KPIs, performance trends, and success metrics

• You perform in-depth analysis to identify issues within the program, determine root causes, and recommend clear, actionable solutions

• You act as the main point of contact for all loyalty initiatives, aligning closely with internal teams such as B2B Sales, Customer Service, Marketing, and IT

• You manage loyalty partnerships from contract negotiation to performance monitoring, including Status Match programs and new partner opportunities

• You collaborate with external partners to strengthen relationships and unlock mutual value

• You take full ownership of the loyalty program’s Profit & Loss (P&L), including forecasting, budgeting, and financial performance evaluation

YOUR SKILLS MATTER

• Experience You bring 5+ years in program, product, or loyalty marketing management with a strong focus on points-based programs

• Financial Acumen You have proven experience managing a P&L, including budgeting, forecasting, and performance tracking

• Stakeholder Management You are skilled at coordinating cross-functional teams and external partners to drive alignment and results

• Analytical Skills You are data-driven with excellent problem-solving abilities and can turn insights into meaningful action

• Industry Knowledge You ideally have experience in the travel, car rental, or hospitality industry and understand loyalty dynamics

• Communication You are an excellent communicator with a strategic mindset and the confidence to lead initiatives independently, fluency in English is mandatory

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!